I’ve been banging on about relationality for a while now, using Polynesian approaches to science, navigation, and locating oneself in the world to show what a relational worldview looks like. I’ve surfaced relationality through Polynesian thought because that’s where it is most fully alive and because I identify as such.
But when we shift the conversation to stakeholder engagement, things get interesting. Because engagement is usually framed as a communications skill. And relationality is not comms. It’s not relationship management. It’s not consultation. It is far deeper, more complex, and more demanding than any of those.
The closest Western thought gets to relationality is through networked or complex systems. But relationality is more than a system description; it is a lived practice. It is:
• permeability
• reciprocity
• shared authorship
• emotional intelligence
• adaptive decision‑making
• trust as infrastructure
• legitimacy that flows from relationship, not hierarchy
A genuine engagement professional should be building, guiding, and reading relational systems. Because in Polynesian systems:
• leadership is relational
• legitimacy is relational
• knowledge is relational
• conflict resolution is relational
• governance is relational
This is where the tension emerges. Modern government administration is still built on the old Prussian military model, the most successful large‑scale coordination system of its time. It relied on:
• rigid hierarchy
• central planning
• standardised drills
• uniform training
• discipline and obedience
• large‑scale mobilisation
You can immediately see the clash. The Prussian model is designed to control complexity by suppressing it. Relationality is designed to work with complexity by bringing people into meaning‑making. Consultation and comms keep people at arm’s length. Relationality brings them into the centre.
The opportunity is for engagement professionals to become relational. This doesn’t diminish leadership. It multiplies it. In a relational system, the engagement professional becomes one of several leaders, holding navigational or situational authority within a wider constellation of authority types:
• political
• knowledge
• ancestral
• contextual
• situational
• discursive
This requires a different skill set and a different way of seeing, one that goes far beyond power–influence maps, stakeholder lists, needs analysis and channels.
But none of this is new to the Polynesian or Māori mind. We once were navigators. We still can be.
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